Quality is our best crown, that we wear perfectly well. Our 100% virgin human UNPROCESSED!! hair is one of the best quality wig units on the market. We sell TOP Quality UNPROCESSED wigs for small budgets. Your hair is your best asset crown it with Nu Beauty products. Absolutely NO REFUNDS we NOT liable for any packages that are sent to the wrong address when address information is entered incorrectly. Please allow 5-7 business days for shipping. Thanks for becoming a customer we appreciate your business.